Digital Services as Tools for Implementing the ‘Public Participation 2.0’ Concept in Post-War Recovery in Ukraine

Abstract

The article presents an attempt to solve the complex problem of the formation and implementation of the state policy of digitization in the post-war and post-war reconstruction of Ukraine by highlighting the practical aspects and risks of using digital services as tools for the implementation of the concept of “public participation 2.0”. It was found that an effective tool for solving the problems of post-war and post-war reconstruction of Ukraine is a target plan aimed at: compensation for the losses caused by the war; acceleration of socio-economic recovery and growth; improving the quality of life. The strategic goals of the recovery plan of Ukraine in the direction of digitalization include the following: formation of a developed digital economy / IT industry; restoration and development of digital infrastructure; citizens and businesses have access to high-quality, affordable and convenient public services, digital solutions and electronic identification; strengthening cyber security and resilience of digital infrastructure; involvement of a public initiative with the support of international technical assistance, as well as business projects using web technologies. Among the key problems and associated risks of the implementation of the concept of “Public Participation 2.0” and the implementation of technological solutions based on Web 2.0 in the processes and projects of reconstruction in the war and post-war period, the emphasis should be focused on the problems of duplicating the functionality of various institutions and information content. Authors stressed on inconsistency of interaction with the final beneficiaries, which leads to excessive regulation, untimeliness of operational decision-making and response to requests, as well as to the irrational use of resources aimed at the post-war restoration of facilities and infrastructure with using modern digital technologies. It has been proven that digital technologies, in particular, Web 2.0 technologies, should become the driver of post-war modernization of Ukraine, and a special role in this process belongs to public authorities, territorial communities and proactive public structures, as direct subjects of reconstruction processes in the war and post-war period. They are tasked with creating comprehensive recovery plans for their territories; their executive bodies create various advisory bodies, commissions and advisory councils, which adopt, or contribute to, transparent, impartial and professional decision-making on compensation for destroyed real estate objects, since reconstruction projects that are already being implemented are usually supported by budgets communities. A clear understanding is offered regarding the further capabilities of using the “Public Participation 2.0” model and Web 2.0-based solutions in projects of in the wartime and post-war recovery in Ukraine, which consists in optimizing and increasing efficiency of digital services and applying more productive communications with communities