Digital Platform for Confidential Complaint Resolution: Empowering Anonymity in Online Reporting

Abstract

This report explores an innovative anonymous authentication system designed for academic services within the university environment. The primary objective of this proposed system is to safeguard students' identities when reporting instances of academic misconduct within the university system. The system comprises two fundamental sub- systems: one dedicated to user management and the other focusing on file management for feedback submitted by students. The "User Management" system facilitates tasks such as new enrollment, registration verification, and key distribution to system users. Meanwhile, the "Student Feedback" system assists users in providing feedback, encrypting and describing files, and submitting feedback. The file encryption process employs the Attribute-Based Encryption (ABE) algorithm. Both systems are interconnected through a confidential API. In the testing phase of this study, data from Pune University's community service participants in the year 2023 were utilized. The tests covered processes such as anonymous authentication, encryption, file description, key distribution, feedback submission, and feedback status. The evaluation produced positive results, indicating that the user authentication process takes only 4.6 seconds, while sending feedback requires 6.4 seconds. Key Words: Anonymous Authentication, Student Feedback, Academic Service, Distributed System,MD5, online , complaint , management , respond.