Abstract
The present research work presents the development and implementation of a Digital Maturation Model (MMD) designed and adapted to the Institute of Higher Education, Establishing the degree of Digital Maturity present in the Institute of Higher Education located in Orizaba, through the development and application of a Digital Maturity Model. Outlining strategic planning oriented to the analysis necessary to generate improvement proposals through the use of digital technologies, increasing efficiency and competitiveness, improving the service offered. The present research will take a quantitative methodology through a longitudinal study with the intention of obtaining a before and after, through a quantifiable approach, obtaining the evaluation of the Digital Maturity Index and the detection of areas of opportunity for the proposal of improvements.
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