Digital Literacy Among Agricultural Extension Agents in North Maluku, Indonesia

Abstract

This study assesses the digital literacy of agricultural extension agents in North Maluku Province, Indonesia, and its implications for service delivery. A survey of 252 extension agents, conducted from November 2022 to February 2023, employed a validated questionnaire based on five key indicators: Information and Communication Technology (ICT) usage, digital data and information literacy, digital communication and collaboration, digital learning and extension skills, and digital identity and security literacy. Descriptive statistical analysis revealed an overall digital literacy level of 54.3% (SD = 10.8), indicating moderate proficiency. While ICT skills proficiency was high (61%), proficiency in other areas was lower, ranging from 50.8% to 55%. Younger agents and those with higher educational levels demonstrated higher digital literacy. These findings underscore the need for targeted interventions by government and academic institutions to bolster the digital capabilities of agricultural extension agents, thereby enhancing their capacity to leverage digital technologies for effective service provision in North Maluku's agricultural sector.