Abstract
The digital educational process is designed to facilitate communication in society associated with the growth of knowledge. In the context of a pandemic, the processes have transformed, but, despite this, the attitude towards technology has not changed. The present article attempts to analyze the digital educational and educational services in a consumer society. Moreover, the article also examines various proposals of Russian universities regarding the digital educational environment and the assessment of users of educational services. To meet that aim, the methods and measures of active observation, alternatives, active-learning, problem-analysis method, method of annotation, and selective observation are utilized. Based on the results, the human mind requires development constantly - this phenomenon forms the demand for education. Educational services, in this case, are exclusive because being locked up in their apartment, a person finds a way out in the information environment.
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