Abstract

The Know Your Customer (KYC) operations in India need to be done securely and efficiently due to the financial services industry's fast digitalization. The creation of a digital assistant that is customized for the Video KYC framework and prioritizes user experience over compliance requirements is suggested in this abstract. The digital assistant uses artificial intelligence and natural language processing to automate the KYC process and guarantee accuracy, dependability, and compliance with rules like those issued by the Reserve Bank of India (RBI). The assistant improves security protocols by utilizing advanced facial recognition, document verification, and biometric authentication, hence reducing the potential for identity fraud and data breaches.

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