Abstract
This paper studies the extent to which difficulties in teleworking continue to be encountered by civil servants of the Spanish General State Administration (AGE) who, after the mandatory lockdown decreed by the Spanish Government from March to May 2020, continue to carry out their work under this modality. The results obtained support that the main difficulties are the acquisition of bad posture and problems in separating work and family life, and the presence of different types of difficulties differs depending on gender, the structure of the household, or whether the employee belongs to the levels of positions where higher qualification is required. In addition, ambiguity is expressed regarding the provision of resources and lack of training provided by the AGE.
Highlights
The health crisis caused by COVID-19 has had an impact on all areas of daily life
In relation to the greatest difficulties encountered in teleworking in the AGE, in line with what has been anticipated in general terms by Ballard [81,83], the main difficulty has emerged as the acquisition of wrong postures
Of the total number of public employees who answered the survey, 241 surveys corresponding to those who declared that they teleworked more than two days a week or more than 30% of the working day are examined in this study, giving a total of 438 records of the difficulties referred to, which make up the sample analyzed
Summary
The health crisis caused by COVID-19 has had an impact on all areas of daily life.Organizations and companies have seen their activities altered. Workplaces, methods, and resources have been modified. The pandemic has led to a cataclysm in working conditions unknown in peacetime [1]. 2020 closed with 8.8% of global hours worked lost relative to the last quarter of 2019 and with 93% of the global workforce residing in countries with difficulty accessing their jobs [2,3]. Teleworking is emerging as the only alternative to soften the impediment of not being able to go to the physical workplace. The use of telework in Europe has increased in the last 10 years. Finland (25.1%), Luxembourg (23.1%), and Ireland (21.5%) are at the top of the telework ranking on the European continent.
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