Abstract
Publisher Summary Decision support system (DSS) is a computerized system, which utilizes knowledge about a particular application area to solve ill-structured problems. The number of application areas in which ill-structured problems exist is large, including such diverse applications as financial planning, medical diagnosis, operations management, and market planning. The characteristics of DSS are discussed. A generic framework for understanding the constitution of a decision support system is presented. Knowledge system, language system, and problem-processing system components of a DSS are highlighted. Major streams of research and development in the DSS field are surveyed. The essential components of DSS are also discussed. Research in DSS has concentrated on the effective use of computer technology in aiding a human in the process of making a choice. Though there has been considerable progress in developing concepts and tools for DSS, there is still considerable latitude for further progress. At present, there is software for mainframes to micros that serves as tools for building successful decision support systems.
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