Abstract

In terms of financial efficiency, customer loyalty, and partner earnings, Supply Chain Management (SCM) efficiently benefits the company. The belows are some of the corporate opportunities of supply chain management. It increases sales, helps to reduce capital expenditures in the industry, reduces time by making efficient use of the time between consumer orders and distribution and Improves responsiveness to changes in demand, increasing supply stability. Due to this topic, by combining Quality Function Deploymnet (QFD) applications with a SCM system, this research will provide the researcher with an improved output arrangement. It covers the basics of using QFD in SCM systems as well as several examples of how to use QFD as a continuity reference and a supply chain management approach. This research looks at how and why QFD can be used in a supply chain, as well as some of the potential applications. QFD technique may help with SCM implementations. Customers' importance in a supply chain network cannot be overstated. The integration of "Customers Voice" into the applied structure ensures a high chance of performance and device productivity, while the Fuzzy QFD implementation promotes strategic analysis as a framework for evaluating. Supply chain management is critical from a strategic standpoint and is seen as a competitive advantage. In this study, in the furniture industry, switching from conventional approaches to supply chain management with QFD has a number of benefits. The application's main objective is to expose the process and operation of supply chain management in the furniture industry in this context.

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