Abstract
One of the most difficult problems in evaluation of performance effectiveness of municipal employees is developing a list of relevant criteria and indicators. The purpose of this article is to develop schematic scientifically grounded criteria to evaluate the effectiveness of the professional performance of municipal employees. The article considers the model for the development of a system of performance efficiency and effectiveness of municipal employees, which is a combination of functional and process approaches in pace rating of municipal employees. Analysis of performance efficiency and effectiveness evaluation practice of municipal employees shows that there is no consistent approach in formation of the evaluation system. Nevertheless, we should note the common pattern, which is as follows: The techniques that involve the use of aggregate quantitative, qualitative and temporal indicators of managerial work are more frequently used in various evaluation practices. After analyzing the technologies and approaches, proposed by various authors with regard to formation of the performance efficiency and effectiveness system of municipal employees, the author of current article highlights the main features serving the basis for performance indicators; these are the number of completed scheduled and unscheduled works, the quality of accomplished assignments and compliance with deadlines. Performance indicators of the municipal employees include management efficiency indicators that characterize the ratio of management results and used resources, as well as effectiveness indicators, showing the success in achieving the goals. Presented functional-process model, which includes quantitative, qualitative and temporal indicators, can be applied at various stages of the municipal service carrier, whereas the results obtained can be taken into account when making personnel decisions in the municipal authorities.
Highlights
Changing socio-economic conditions of the development bring forth new problems and objectives before the regional and municipal authorities (Buresh and Iskhakova, 2012)
The content of the professional performance of municipal employees is determined by the local government authority to address the issues of local importance (LRF, 2003), as well as by the mandates for the implementation of state powers assigned to local government
The evaluation results of the efficiency and effectiveness of the professional performance of municipal employee are recorded in the “Efficiency and effectiveness chart”
Summary
Changing socio-economic conditions of the development bring forth new problems and objectives before the regional and municipal authorities (Buresh and Iskhakova, 2012). Regional and municipal governance structures have to reconsider conventional management methods but to improve continuously the efficiency and effectiveness of their activities (Speer, 2012). Striving to solve complex problems, the major attention of the authorities is focused on improving the efficiency and effectiveness of local government bodies, improving the professionalism and accountability of municipal employees (Chlivickas, 2014; Danilina et al, 2014). Improving the performance and the introduction of new management techniques have become the main motive of all major administrative reforms undertaken over the past 30 years in different countries (Simonazzi, 2012).
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
