Development of quality indicators for multi-family residential buildings in India - a Delphi analysis

Abstract

The habitable quality of apartment buildings in India has lately become a matter of concern. The issue is further complicated by the absence of suitable and tested indicator system which could form the basis for judgment. This study seeks to achieve consensus, through Delphi technique, regarding the development of habitable quality indicators for multi-family residential buildings in India. A three round Delphi survey has been undertaken to reach a consensus for questionnaire containing ten categories encompassing 55 indicators extracted from literature studies. A group of 42 expert members comprising architect and urban planners deliberated upon the importance of indicators with a response rate of 72.6%, 72.7% and 95.8% in subsequent rounds. The final consensus was achieved on 43 indicators with a high level of agreement among the expert members (Kendall's W = 0.72). The list of indicators appears suitable to form the basis for further research in this field.