Development of Expert System for Consumer Cases with Specific Reference to Cheque Issues for Banking Sector

Abstract

The basic aim of this research paper is to develop a knowledge based expert system with specific reference to the Consumer Protection Act within the Indian Legal System which is often in demand. In this paper we have interpreted and implemented the rules that occur in legal statues of the Consumer Protection Act. The objective of this paper is to incorporate Legal Knowledge and reasoning strategies into the automation of the legal tasks, such as tracing of Consumer Law in Consumer Protection Act, thereby resulting in productive decision making. Here we developed a method to transform rules of law as it is published in statute books into working Expert Systems prototype, for proposals of consumer protection act with respect to the Indian Judicial System. We have used here Microsoft Visual Studio 2008 for development of Expert System as front end and Microsoft Access 2010 as back end.