Abstract
In view of the centralized operation, high failure rate and large number of harvesters involved in the cross-regional operation of combine harvesters, which has led to a surge in maintenance service demand and a lack of effective maintenance service systems, in order to be able to quickly solve problems arising from failures during the process of cross-regional operation, an operation and maintenance (O&M) service platform for the cross-regional operation of combine harvesters was designed in this research on the basis of data resources, supported by the computing power of a big data platform and centered on an artificial intelligence algorithm. Meeting the demand for maintenance service during cross-regional operation, we built a system platform integrating service order management, maintenance service activity management, and maintenance service resource management, and a technical algorithm for operation and maintenance service resource allocation and service path optimization was developed in order to achieve service function modularization and intelligent monitoring, while early warning and display were realized using multi-dimensional platforms such as a PC, a control screen, and a mobile App. This platform was able to solve problems arising when harvesters break down, maintenance service can be carried out quickly when traditional resource information is blocked and the demand for the service is difficult to meet. The reduction in cost and the increased efficiency for agricultural machinery enterprises was also achieved, while the problem of ensuring continued service was systematically solved during the process of cross-regional operation. Finally, the performance of the software architecture and the effect of path optimization were verified. The results showed that the platform system developed using the three-layer C/S architecture offered more stable characteristics, and the path optimization in the platform system was better able to reduce the maintenance time and distance, thus making it possible to realize the dynamic on-demand configuration and scheduling management of cross-region job service resources.
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