Abstract
BackgroundDue to the COVID-19 pandemic, a large portion of oncology consultations have been conducted remotely. The maladaptation or compromise of care could negatively impact oncology patients and their disease management.ObjectiveWe aimed to describe the development and implementation process of a web-based, animated patient education tool that supports oncology patients remotely in the context of fewer in-person interactions with health care providers.MethodsThe platform created presents multilingual oncology care instructions. Animations concerning cancer care and mental health during the COVID-19 pandemic as well as immunotherapy and chemotherapy guides were the major areas of focus and represented 6 final produced video guides.ResultsThe videos were watched 1244 times in a period of 6 months. The most watched animation was the COVID-19 & Oncology guide (viewed 565 times), followed by the video concerning general treatment orientations (viewed 249 times) and the video titled “Chemotherapy” (viewed 205 times). Although viewers were equally distributed among the age groups, most were aged 25 to 34 years (342/1244, 27.5%) and were females (745/1244, 59.9%).ConclusionsThe implementation of a patient education platform can be designed to prepare patients and their caregivers for their treatment and thus improve outcomes and satisfaction by using a methodical and collaborative approach. Multimedia tools allow a portion of a patient’s care to occur in a home setting, thereby freeing them from the need for hospital resources.
Highlights
Over the past few months, the drastic escalation of the COVID-19 pandemic has imposed unprecedented challenges to the global health care system
The creation of well-balanced, evidence-based patient education videos required a multidisciplinary team from different branches of health care and digital media that encompassed professionals https://cancer.jmir.org/2021/2/e23637
Based on the information obtained from health care professionals and oncology patients, the selected topics for the videos were related to cancer treatment options, good practices of self-care, and disease prevention for oncology patients during the COVID-19 pandemic
Summary
Over the past few months, the drastic escalation of the COVID-19 pandemic has imposed unprecedented challenges to the global health care system. Liu et al [3] recently examined the use of telehealth in oncology during the pandemic and discussed health care services that can be provided through digital means. Most patient education platforms that are available attempt to explain, in simple terms, the technical and medical aspects of a certain condition while limiting the information regarding what patients wish to learn, such as information about their treatment or recovery process. These resources have not been properly studied by academia and face difficulty in penetrating large scales of usage and feedback. The maladaptation or compromise of care could negatively impact oncology patients and their disease management
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