Abstract

In order to manage and control the quality of products in a real-time manner, a statistical process control methodology, one of the most popular quality control activities, is utilized as a software service in many manufacturing industries. However, these quality control systems are not affordable to small and medium sized industries due to their expense in installation, difficulty, inflexibility and lack of post management in the systems. To satisfy all the various requested given by the enterprises, we propose a customizable web-based process analysis system with user-centered design that enables continuous process management. The methodologies for constructing such a customizable web-based process analysis system are suggested first. Then, these methodologies are implanted into the suggested system, Process analysis system (PAS) and each process is described in detail. PAS is utilized in the concrete manufacturing process to observe a continuous process improvement. Lastly, the suggestions for PAS in future are discussed in this paper.

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