Development Digital Maturity Attributes Based on Higher Education Business Processes

Abstract

Transformation in the digital aspect is a crucial part of the higher education development in digital age transformation. The oject of this study is to identify the transformation of digital maturity requirements in universities as higher education institutions from Indonesia, which will later be used as criteria for forming a digital maturity model. The research method is mixed, involving both qualitative and quantitative analyses. The type of research applied is the Exploratory Sequential Design, where the data is collected and analyzed with the qualitative method, then follows up the results with a quantitative one to explore a phenomenon. The content validity index applied in this study is used to validate digital maturity requirements. It has been applied to various digital technology companies, government policies in higher education systems, and management applied to multiple universities. The results can guide universities in navigating digital transformation in their institutions. This study highlights that previously proposed digital maturity models need to sufficiently consider the business processes of higher education and the need for security and privacy dimensions, which have not been extensively discussed in the literature.