Development and validation of the organisational cooperation questionnaire

Abstract

IntroductionCooperation is an essential framework for the functioning of organisations and society. The limitations of current measures of organisational cooperation led us to construct the measure herein presented. ObjectiveThe paper aims to describe the development and psychometric validation of an organisational cooperation measure based on how the cooperating members view and experience the cooperation process. MethodBased on relevant literature, the items were built and submitted to a panel of experts and fine-tuning procedures. The instrument (31 items) was applied to 1354 employees in local authorities. Exploratory and confirmatory factor analysis were performed (2 sub-samples), as well as validation procedures through Pearson correlation with the Knowledge Management Questionnaire. ResultsResults showed good statistical indicators of a 22-items three-factor structure: principles of cooperative relationship; formal regulation of cooperation; and cooperation focused on organisational mission. The factors are interpreted theoretically and present high internal consistency. The validation process suggests the suitability of the instrument for the population studied. ConclusionThis instrument can be used as a starting point for organisational intervention when cooperation-intensive processes are relevant. It can be useful to characterize the existing cooperation in organisations and to foster cooperation in organisations, especially in the intended dimensions. Future studies can apply the instrument to various sectors of activity. It will also be worth studying cooperation in its relationship with other organisational variables, namely those concerning cooperation-intensive processes.