Abstract
Auction is a common competitive business-to-business (B2B) procurement procedure for supplying products and services, which are solicited, received, and evaluated. Currently, most auction portals support only forward auctions with interactive Web portals, while large companies usually construct their own reverse auction Websites. To provide a unified and more comprehensive solution, the authors develop an E-Auction System (EAS) to provide both forward and reverse auction support in a Web services environment. Buyer and sellers can post their requests via automated Web services for better Enterprise Information System (EIS) integration. Alternatively, they can manually browse the portal with a browser to post requests or submit their bid prices. Their EAS also provides an auction-matching function that automatically matches forward and reverse auction records to help completing business processes effectively. Further, their EAS's CRM system can capture and analyze user bidding behavior and posting to provide personalized Webpages. Besides, alert services provide notification of auction and bid statuses to customers for efficiency.
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