Abstract

Reflecting similar global business patterns, employees are continuously pursuing means to set themselves apart fromtheir colleagues, including through education. With the advances in technology, availability of online businessprograms, marketing of university degrees, and the convenience offered through online education, there has been anexplosive growth recently in online education, particularly for business degrees, both at the undergraduate and MBAlevels. Overall enrollment in U.S. MBA programs has actually decreased in the past five years but enrollment in theonline degrees continues to increase.Given the growth and emphasis in online MBA programs, there has to be measures of quality assurances andensuring student success through learning outcomes and ability of students to develop the requisite competenciesnecessary to excel in organizations. Furthermore, Universities have to be using the relevant technologies, studentshave to demonstrate behaviors that would enable them to succeed in online programs, and faculties have to adaptteaching strategies. So, what actually fosters success and student satisfaction about MBA programs? This paperexamines how online class interactions and quality of instructor online feedback can lead to successfully completingan online MBA course and subsequently the MBA program.

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