Abstract
The concept of smart cities has become increasingly popular as a new urban planning perspective. However, different levels of accessibility to these new technologies due to socio-economic disparities in the society proves this approach to be an important research subject for the urban planning of future cities. The main objective of this study is to evaluate smart-governance potential of residents who live in different urban areas and have different technological skills in order to participate in city planning equally. The main methodology of this study is to map and spatially analyse the use of online municipality services in urban areas with different socio-economic characteristics in İzmir/Bayraklı district. For this purpose, a spatial database via GIS was built including the location of residents who use the online ‘e-service’ section of the municipality’s official website and digital analysis maps was produced.
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