Abstract
Information and communication technology (ICT) policies attract different stakeholders in the policy cycle phases. Whilst most studies on stakeholder analysis focuses on identifying stakeholders at the beginning of the policy process (ex-ante), we argue that stakeholders may change during the course of the policy process and hence the need to review previous policy stakeholders and identify new stakeholders in the subsequent phases of the policy process. The article proposes a taxonomy of ex-post stakeholder identification for ICT policy implementation phase. The taxonomy comprises the following steps for identifying stakeholders: categorise policy goals, list stakeholders, decide on stakeholders, categorise stakeholders, assign roles to stakeholders, highlight participation of stakeholders, manage stakeholders, and evaluate stakeholders. The taxonomy may be used by those responsible for recruiting stakeholders in the ICT policy implementation.
Highlights
National information and communication technologies (ICT) policies are part of the socioeconomic development agendas of developing countries (Duncan, 2015; Hanafizadeh, Khosravi, & Badie, 2019)
Whilst most studies on stakeholder analysis focuses on identifying stakeholders at the beginning of the policy process, we argue that stakeholders may change during the course of the policy process and the need to review previous policy stakeholders and identify new stakeholders in the subsequent phases of the policy process
The article proposes a taxonomy of ex-post stakeholder identification for Information and communication technology (ICT) policy implementation phase
Summary
National information and communication technologies (ICT) policies are part of the socioeconomic development agendas of developing countries (Duncan, 2015; Hanafizadeh, Khosravi, & Badie, 2019). When implementing national ICT policies, ensuring the participation of the right stakeholders to support the policy activities is a challenging question (Calandro, Gillwald & Zingales, 2013; Janssen, & Helbig, 2018). Stakeholders, in this context, are individuals or organisations that have an interest, influence, engaged and affected by the policy (Elgin & Weible, 2013; Freeman, 1984). Delays in coming up with policy decisions during participation can be costly (Cooke & Kothari, 2001; Reed & Curzon, 2015; Reed, Graves, Dandy et al, 2009) It is, necessary for the policy custodians to be cautious of the benefits and challenges of participation of stakeholders in the policy process
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