Abstract
A global supply chain comprises producers, consumers, distributors, and retailers who may span trans-national boundaries. This paper reviews literature on global supply chains and offers recommendations about the key characteristics of a robust global supply chain information system. Issues related to standards diffusion at an international level are also discussed in light of the network effect theory. A review of an automotive supply chain case study (MOSS) has been presented to highlight the new approach to the effective use of inter-organizational information systems (IOS). Emphasis is laid on an industry standards approach that is non-proprietary and increasingly web-based.
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