Abstract
Article history: Received July 18, 2012 Received in revised format 10 November 2012 Accepted 15 November 2012 Available online November 19 2012 The 20 century was the age of an industry-based as well as knowledge-based economy. In a knowledge-based economy, knowledge plays an essential role to produce wealth compared with other tangible and physical assets. The purpose of this research is to identify and rank different aspects of knowledge management based on the Hicks model using the fuzzy TOPSIS technique for one of the most prestigious universities in Iran. The proposed model considers four main criteria of knowledge including creation, distribution, storage, and application along with 17 sub-criteria. The Chi-square correlation test indicates a positive and meaningful correlation between four mentioned criteria and knowledge management implementation. Using the fuzzy TOPSIS technique, the results also indicate that “Need for new and updated information and knowledge” was selected as the most important sub-criterion and “Sharing or distribution of knowledge” was selected as the most important main criterion on Hicks model. © 2013 Growing Science Ltd. All rights reserved.
Highlights
During the last decades of the new millennium, despite the introduction of some concepts such as learner organizations, and later knowledge management, some intellectuals considered them as abstract concepts and believed they were not applicable in many organizations
Using the fuzzy TOPSIS technique, the results indicate that “Need for new and updated information and knowledge” was selected as the most important sub-criterion and “Sharing or distribution of knowledge” was selected as the most important main criterion on Hicks model
To identify the relationship between the dimensions of knowledge management model and the implementation of knowledge management based on Hicks model at the Islamic Azad University, Science and Research Branch, Karl Pearson's Chi 2 test was applied
Summary
During the last decades of the new millennium, despite the introduction of some concepts such as learner organizations, and later knowledge management, some intellectuals considered them as abstract concepts and believed they were not applicable in many organizations. The challenge is not whether knowledge management is an abstract concept or it is applicable, rather the important question of organizational and corporate managers is how to apply it to take advantage the most in organizations. The necessity and importance of knowledge management implementation is so obvious that some of the famous and leading managers attempt to use, at least, the objectives of knowledge management in their organizations. They have observed on how organizations, making use of knowledge management, have succeeded in their path for development. The main reason is because knowledge is designed and produced within the organization before it is commercialized (Daneshfard & Zakery, 2010), the development of information technology and communication and its infiltration into all aspects of human life have provided new paradigms for all of us and has changed human life (Norouzian, 2006)
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