Determination Of Knowledge Management In Malaysian Public Universities

Abstract

Knowledge management is the functions involved in the management of data, information, and knowledge in the form of expertise and experience gained from information created, transferred, or stored in the heads of individuals or documented in written form in organisational standards, procedures, or systems. Knowledge management is a difficult but vital job for educational institutions. In contrast, thorough research in public universities is severely circumscribed. This study evaluated the essence of knowledge management through the lenses of leadership, organisational culture, and information management. This article will analyse how top administrators at Malaysian public institutions manage knowledge and identify the regulatory framework for knowledge management at Malaysia's public universities. In addition, the future of senior administrators in Malaysian public institutions is contingent upon leadership, culture, and technology to control knowledge management. Face-to-face interviews with top management leaders and university senate members from around Malaysia were used to collect qualitative data, which was then analyzed using ATLAS.Ti. Leadership, organizational culture, and information technology were found to play a key role in knowledge management. Thus, the finding underscored the significance of knowledge management for improved quality and efficiency in university practise