The Effect Of Leadership And Organisational Culture With Information Technology As Mediator Towards Knowledge Management Among Top Management At Malaysian Public Universities

Abstract

Knowledge management is a complex and critical task in institutes of higher learning. On the other hand, comprehensive research is relatively scarce in public universities for knowledge management. This paper aims to examine the effect of knowledge management from the perspectives of leadership, organisational culture, and information management. Thus, the quantitative method approach was used. Data were collected using self-administered questionnaires from 285 academic senate members. Data obtained were analysed using SPSS for descriptive statistics to describe the respondents' demographic profiles and inferential research using structural equation modeling with AMOS. Samples were drawn using a simple random sample, and the sample size was obtained using the Krejcie and Morgan formula (1970). The findings showed that all dimensions examined in the study strongly demonstrated a significant role in sustaining knowledge management practice. Moreover, the results generated have supported all of the study's hypotheses. Concurrently, it is proposed that higher education institutions should consider variables such as leadership, organisational culture, and information technology when boosting the effectiveness of knowledge management and preserving sound knowledge management practice. More importantly, information communication technology should be extensively utilized for management, mediation, decision-making, and knowledge exchange between individuals.