DETERMINAN FAKTOR DARI ORGANIZATIONAL CITIZENSHIP BEHAVIOR DI KABUPATEN ACEH UTARA

Abstract

Abstract: The purpose of this study is to analyze the determinant factors of Organizational Citizenship Behavior at Personel Agency and Human Resource Development of Public Government Aceh Utara district that is job satisfaction and organizational culture toward organizational commitment and its influence to Organizational Citizenship Behavior. Data collection used in this study are questionnaries using census method, with the respondents of all the employess of Personel Agency and Human Resource Development of Public Government Aceh Utara that is consists of 65 respondents. Path Analysis was used as the data analysis by using Statistical Package for the Social Sciences (SPSS) versi 22.0. This study showed that job satisfaction had a positive and significant effect toward organizational commitment meanwhile organizational culture had no significant effect toward organizational commitment. Job satisfaction and organizational culture had a positive and significant effect toward OCB. Mediating test, showed that organizational culture mediated fully among job satisfaction to OCB but its no mediated among organizational culture to OCB employee at Personel Agency and Human Resource Development in Aceh Utara.. Keywords: job satisfaction, organizational culture, organizational commitment, organizational citizenship behaviour (OCB).