Designing the Innovative University Using Australian Business Excellence (ABEF) and the European Foundation for Quality Management (EFQM) to Increase Quality of Human Resource

Indra Gamayanto,Rizka Nugraha Pratikna

doi:10.30560/jems.v1n1p192

Abstract

In the age of globalization and the ASEAN Economic Community (AEC), Indonesia needs a high quality means in order to improve human resources. The Australian Business Excellence Framework (ABEF) and the European Foundation for Quality Management (EFQM) are two methods that meet our need and have been tested in the world. Both of these methods will greatly help to improve quality in various sectors. This study will focus on how to improve human resources at the University. Moreover, University/education is the front liner, the early fort to state its sovereignty defending, to produce high quality human resources, to create a lot of things that will be the source for the life of the people in the world, not only the national products but also the international one. Furthermore, after the analysis process, it creates a "University Quality Award Framework" (UQAF) which is a basic guide to universities, especially in Indonesia. This framework needs improvement, from now version 1.0, and it is beginning to improve the quality of education in Indonesia. UQAF result of the application framework will produce the high-quality, balance human resources both high knowledge and strong character.

Highlights

Being ahead was to do well and make everything fine, and assume that everything is fine after doing what was his duty, being superior is giving and doing the best to all sides of your life, your organization, and where to contribute to the whole of human life
This literature study will use Australian Business Excellence Framework (ABEF) and the European Foundation for Quality Management (EFQM) theories to improve the quality contained in the University
This study is based on the education system and before we continue the explanation, it is better if we understand the education systems in Indonesia

Summary

Introduction

Being ahead was to do well and make everything fine, and assume that everything is fine after doing what was his duty, being superior is giving and doing the best to all sides of your life, your organization, and where to contribute to the whole of human life. A classic case is going on in University that is: "How to improve and develop the quality in terms of curriculum, teaching techniques, lecturers and much more", Alter says, Systematic power: Good definitions help in organizing concepts, relationships and information related to whatever is being defined (Alter, 2008); for example from American life, Essential to customize students to American life; to integrate students into college life quickly to avoid feelings of alienation This means a high level of interaction with international students is required to promote retention and an overall positive learning experience (Hegarty, 2014). This study is based on the education system and before we continue the explanation, it is better if we understand the education systems in Indonesia

Methods

Results

Discussion

Conclusion