Abstract
This research examines the level of citizen satisfaction for the housing solution provided during the reconstruction process, after the Chile earthquake and tsunami, on 27 February 2010, in Dichato Bay, through a multidisciplinary approach. This implied, on the one hand, the application of a survey aimed at determining the level of agreement or disagreement with the reconstruction programme; and, on the other hand, an architectural and urban study, based on an analysis of the planimetric design and the location of the housing received by the beneficiaries, to outline the relation between the fulfilment of technical aspects and the social perception of satisfaction. The main results reflect a positive regard for the reconstruction plan, as well as a limited relation between the level of user satisfaction and the final housing solution provided.
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