Designing for Augmented Humans and Intelligence

Abstract

Over the last years, significant and highly visible results have been achieved using Artifical Intelligence (AI). Based on those, AI is the reigning world champion in games such as checkers, chess, Jeopardy, Go or Quake 3. However, there are still several disciplines in which humans remain leading, mainly because AI lacks qualities like experience, creativity or leadership. Exactly those qualities make humans great in innovation and design. Instead of focusing on improving AI, I advocate to use AI to augment humans and human intelligence. In such a way, humancentred intelligent systems as well as intelligent user interfaces can be created that either amplify existing or create new human skills and capabilities. Such augmented humans and augmented intelligence will allow humans to exceed their capabilities, go beyond current human capabilities and offer new experiences. Athletes could, e.g., receive real-time feedback on how to optimally use their resources. Police agents could, e.g., based on their current location and environment receive notifications on urgent tasks to be performed. Over the last years, I have explored the design of augmented humans and intelligence in the domains of sports, health and safety & security. In my talk, I present my recent research and discuss resulting design recommendations for augmented humans and intelligence. I conclude with an agenda for future research on augmented humans and intelligence.