Design and Development an Interactive On-the-Job Training Monitoring and Help Desk System with SMS for College of Information and Communication Technology

Abstract

This study aimed to develop An Interactive On-the-Job Training Monitoring and Help Desk System with SMS for the College of Information and Communication Technology Nueva Ecija University of Science and Technology. The system made the OJT course procedure trouble-free by emerging a system accessible through the internet. Students have a user account, which gives them the aptitude to upload document files of their reports, thereby minimizing the time and energy spent traveling from the company’s location to the university and the other way around. Similarly, the OJT coordinators of the college are given their accounts to access and check the reports submitted by the students. The system is capable of generating reports and requirements in real-time, as long as all data is stored within the database and, therefore, the process is completed online. In addition, the system provides an interactive website that might help both students and coordinators to communicate instantaneously by having an online help desk where the students can ask related questions on their OJT course that the OJT coordinator and other students will answer. The coordinators can send a brief message service to the students enrolled within the OJT course through the utilization of the proposed system - this can be for the students who aren’t capable of opening their account more often, in order that they are still informed of the announcements they need to understand immediately. The interactive OJT help desk system with SMS can be used as a tool to help the students of the College of Information and Communication Technology (CICT) and the OJT coordinators in their tasks more conveniently.