Abstract

BackgroundMany Americans find themselves with problems paying medical bills, and medical debt can lead to numerous negative financial, social and access to healthcare outcomes. One potential market-based solution to these challenges is to provide financing options that have patient-friendly terms while complying with increasingly complex federal lending regulations. CarePayment (CP) is one entity that provides zero interest financing to individuals from participating medical facilities. An independent, initial outcome study was undertaken to understand the demographic and medical debt-related outcomes of CP users. This information is integral to understanding whether and how this program can ameliorate the negative consequences of medical debt.MethodsA nationwide telephone survey was conducted with a random sample of 8122 guarantors who were paying off CarePayment debt as of January 1, 2015. Respondents were asked about their demographic characteristics as well as self-report of negative outcomes typically associated with medical debt. Analyses included descriptive statistics along with logistic regression models comparing first-time CP users and those with higher amounts of CP debt to others.ResultsThe most commonly reported financial challenge related to medical bills was problems paying or being unable to pay medical bills (59.5 %). The most commonly reported access-to-care challenges were skipping a medical test or treatment recommended by a doctor (32.9 %) and having a medical problem but not going to the doctor/clinic (30.3 %). Comparisons between first-time and repeat CP users suggest that first-time users were significantly more likely to report several negative outcomes and those with both CP and non-CP debt were significantly more likely to report nearly all of the undesirable financial and access outcomes that were assessed compared to those with only CP debt.ConclusionsThe results suggest that CP use, especially repeat CP use, may be associated with a reduction in many negative outcomes of medical debt. In addition, while we found that individuals with only CP debt fared better than those with both CP debt and other medical debt, 60 % of our sample had more than one source of medical debt. This suggests that the beneficial impact of CP could be increased by expanding access to the program.

Highlights

  • Many Americans find themselves with problems paying medical bills, and medical debt can lead to numerous negative financial, social and access to healthcare outcomes

  • Given the lack of comparison group in this study, the analyses explored whether individuals using CP for the first time and individuals with other medical debt reported more negative outcomes compared to other guarantors

  • While we found that individuals with only CP debt fared better than those with both CP debt and Medical Debt Outcome

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Summary

Introduction

Many Americans find themselves with problems paying medical bills, and medical debt can lead to numerous negative financial, social and access to healthcare outcomes. Initial outcome study was undertaken to understand the demographic and medical debt-related outcomes of CP users. This information is integral to understanding whether and how this program can ameliorate the negative consequences of medical debt. Americans commonly experience problems paying medical bills, and medical debt can cause numerous negative financial and healthcare access outcomes. The rate of medical bill problems and/or debt rose significantly to % in the 2010 BHIS; was statistically unchanged at % in the 2012 BHIS; and declined significantly to 35 % in the 2014 BHIS [1]. In the 2014 BHIS, approximately two-thirds of those with medical debt owed less than $4000 [1]; the literature suggests that even small amounts of debt can lead to problems, and that medical bill problems can increase dramatically with amount of debt [3]

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