Abstract
Abstract: Digital reviews now play a critical role in strengthening global consumer communications and influencing consumer purchasing patterns. Consumers can use e-commerce giants like Amazon, Flipchart, Snap deal, Jio and others to share their experiences and provide real insights about the performance of a product to future buyers. The classification of reviews into positive and negative sentiment is required in order to derive relevant insights from a big set of reviews. Comment Analysis is a computer programme that extracts subjective data from text. Out of Various Classification models Deep Learning Approach of Product Evaluation Using Comment Analysis is to develop a model that uses AI technologies like Deep Learning to process thousands and millions of online reviews on a product in a split second of time and rate the products on a scale of 1-5 based on the user comments We have worked on two deep learning models based on Recurrent Neural Networks (RNN) and Graph Convolution Network (GCN). Keywords: LSTN, GCN, NLTK
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