Abstract
This research aims to implement Decision Support System (DSS) for choosing General English program teacher using Smarter and Topsis methods. The SMARTER method is used for determining weight of each criterion, where the TOPSIS method is used for calculate teacher ranks. The data used consist of some criteria and lecturer scores for each parameter. Both data are obtained from UPI Language Center Customer Satisfaction Report. Priority of criteria was decided based on questionnaire response from General English Program students. On accuracy aspect, the research shows that the combination of SMARTER and TOPSIS methods has 76% error rate. This research also shows that SMARTER and TOPSIS method has 90% stability. Based on questionnaire, 4 from 5 Balai Bahasa UPI’s management choose teacher’s rank from SMARTER and TOPSIS methods rather than manual.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: IOP Conference Series: Materials Science and Engineering
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
