Data processing for administrative systems

Abstract

Digitization of public services is a necessity for the development of administration, especially in big cities. Many studies show that citizens need fast and transparent public services. The process of digilatization has different degrees of development in different countries. Although progress still need to be made, Romania's administrative digitization has developed in recent years. The concept of big data and artificial intelligence algorithms are part of Romanian digital administrative systems. This paper describes the stages of a taxpayer registration in an electronic administrative system in Romania. A case study is also presented in order to highlight the evolution of the state of digitization in Romania during the Covid-19 pandemic when it was necessary to avoid traveling to administrative offices.