Daily supervisor support, engagement, and extra-role behaviors: The role of psychological attachment

Abstract

In this paper, we integrate conservation of resources and relational cohesion theories, and test the mediating role of daily job engagement in the relationships of daily supervisor support (SupS) with prosocial behaviors such as interpersonal justice treatment and individually-directed organizational citizenship behaviors (OCBI). Additionally, we propose employees’ turnover intentions to minimize these effects when high. Employees of a small credit union were recruited to participate in a repeated survey spanning ten days of a two-week workday period. 50 employees (59.52% response rate) with a total of 293 survey responses contained usable responses that were used in our hypothesis tests. Daily job engagement was found to mediate the relationships of daily SupS with OCBI, not interpersonal justice treatment. Turnover intentions were also found to reduce the SupS-job engagement relationship and offset the indirect effect with OCBI only. The implications of these findings for future research are then discussed.