Abstract
Firms are looking to various IT strategies in the wake of the vendors providing services through cloud offerings. One of the newest is Desktop‐as‐a‐Service (DaaS). DaaS is providing end users with a desktop environment either through an internal data center or through a cloud provider. In either case, firms can eliminate many costs associated with maintaining separate desktops for its employees and consultants. The firm can also easily scale up and back with minimum investment while using DaaS. Thus, this article attempts to explain DaaS while explaining how firms will be able to achieve cost savings and operational efficiency by using DaaS. © 2015 Wiley Periodicals, Inc.
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