Abstract

The main objective of the study is to demonstrate the importance of cyber security in the applications of the modern tourism industry, and to study the most important safe practices in the preservation of digital databases in all aspects of the modern tourism industry, including airlines, travel & tourism offices, and facilities of hospitality. It aims to enhance the security of the electronic information policy, both Descriptive and Spatial, securing digital networks, and providing possible tools and means for the sustainable preservation of digital databases, in order to achieve all the competitive and comparative advantages of all parties to the modern tourism industry, through helping decision makers to understand the importance of adopting cybersecurity in all inputs of the tourism and hospitality industry in the current century, in light of the enormous expansion in the concepts of smart tourism. The study found out the importance of cybersecurity along with physical security in tourism, which is the most important key in the process of development, marketing and management of tourist sites at the time being. Keywords: E-Tourism, Cyber Security, Cyber Space, Cyber Governance, Cloud Computing, Cyber Risks. DOI : 10.7176/JTHS/43-05 Publication date :September 30 th 2019

Highlights

  • For many years cyber security has been a source of concern for many government institutions and the banking sector in securing databases against cyber-attacks and the resulting crimes

  • Objectives of the study The present study aims to diagnose and study the impact of cyber security, and the extent of this impact on the size, trends and growth of tourism at the international level, by showing the most important applications of cyber security in the modern tourism industry

  • The study relied on a number of scientific methods and means in addressing the subject, which is the use of analytical descriptive approach, with the aim of diagnosing the digital reality of the international tourism sector, and the main threats facing the complete transformation of all parts of the tourism industry towards intelligent transformation, focusing on the method of collecting data from international reports issued by a number of cyber security organizations

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Summary

Introduction

Cyber security has been a source of concern for many government institutions and the banking sector in securing databases against cyber-attacks and the resulting crimes. As far as the tourism and travel sector is concerned, the concept of cyber security has recently become a major challenge in the growth of global tourism and travel, especially with the spread of smart tourism, and its enormous expansion in the current century in the electronic booking systems, and in all aspects of the tourism industry, represented by the airline sector, the travel and tourism offices, and hospitality institutions (Burns& Roberts, 2013; Karajeh & Maqableh, 2014; Al-Hussein et al, 2015; Khwaldeh et al, 2017; Alananzeh et al,2018; ). The year 2019 witnessed a clear and strong trend in introducing the concept of cyber security in all aspects of the modern tourism industry at the international level, especially in developing countries. The tourism industry is one of the most developed and growing economic sectors in the field of e-commerce, compared to other economic sectors, where statistics from the World Tourism Organization WTO for 2018 showed that 76% of the total travelers in Britain make tourist booking through the Internet, 88% of US travelers use the Internet to make hotel reservations, and 90% on flights (Al-Omari et al,2015;Subba Rao ,et al,1997;Ahmad et al,2012)

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