Cyber Citizenship: Navigating the Digital Landscape Coaching

Abstract

Abstract: The coaching industry is evolving towards unprecedented access, scale, and globalization. The rise of digital coaching greatly enables this transformation but also requires adaptation of traditional coaching models. This panel discussion explored the construct of “cyber citizenship” in coaching, defined by three pillars: digital literacy, global civics, and cybersecurity. Within digital literacy, we explore the importance of knowing how to digest information, sort fiction from fact, learn about the development of new technologies (e.g. artificial intelligence and machine learning) and adapt one’s skills to the digital landscape. Within global civics, the discussion focused on the importance of establishing and nurturing trust in a culturally competent way with clients in the digital realm. The session ended with a discussion of cybersecurity best practices to safeguard sensitive client information and protect both the coach and the client from potential online threats. This session aimed to empower coaches to navigate the digital landscape with integrity, gain awareness of the threats and opportunities, and ultimately, foster a safe and effective digital coaching environment for all.