Cultural Intelligence as a Pre-Requisite for Voice Behavior of Pharmaceutical Sector Employees in Indonesia: Mediating Role of Servant and Ethical Leadership Styles

Abstract

The employees in every organization typically experience culture intelligence as a pre-requisite for the voice behavior of employees including the role of servant and ethical leadership style. The study has an important aim to check and analyze the influence of cultural intelligence on behavior of voice while servant leadership plus ethical leadership play an important mediating role between them. The data has been collected from almost 310 individuals, these are the front-line employees of the pharmaceutical companies. The data has been analyzed by applying various software such as SPSS and AMOS. Furthermore, the major data analysis techniques that have been used are SEM and CFA. The analysis and discussion have indicated that all hypotheses have accepted. The conclusion have signify that the leadership of servant and leadership of ethics as a mediators has an important role and positive mediating role in the association between behavior of voice and cultural intelligence of employees under the company. Moreover, the given study is novel and original because no previous study has checked the servant leadership and ethical leadership between intelligence based on culture and behavior of voice. The study is also effective in terms of theoretical, managerial, and practical implications. The study has helped managers and individual employees to understand behavior of voice in the workplace.