Abstract
The purpose of this paper is to define crowd logistics, a relatively recent phenomenon in the sharing economy. Despite their increasing popularity, such projects have not been the topic of much research, with only a few pieces addressing the problems. The mission of crowd logistics is to connect market participants who have unique logistical capabilities with those who report logistical needs. This is done to prevent unproductive resource usage and to activate underutilized capabilities. An experimental strategy was used to study solutions used in practice, which was based on a survey of 77 active crowd logistics efforts. These projects are categorized into groups in this article, and the key differences between crowd logistics and regular business logistics are highlighted. Furthermore, efforts are made to ascertain future development directions, as well as the potential influence of crowd logistics on traditional firms. This research is based on an examination of secondary sources, including articles, consulting firm reports, and case studies published in branch publications, company websites, and provided by the firms themselves as part of webinars.
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