Critical Success Factors for Implementing Artificial Intelligence (AI) Projects in Dubai Government United Arab Emirates (UAE) Health Sector: Applying the Extended Technology Acceptance Model (TAM)

Abstract

Recently, the government of United Arab of Emirates (UAE) is focusing on Artificial Intelligence (AI) strategy for future projects that will serve various sectors. Health care sector is one of the significant sectors they are focusing on and the planned (AI) projects of it is aiming to minimize chronic and early prediction of dangerous diseases affecting human beings. Nevertheless, project success depends on the adoption and acceptance by the physicians, nurses, decision makers and patients. The main purpose of this paper is to explore out the critical success factors assist in implementing artificial intelligence projects in the health sector. Besides, the founded gap for this topic was explored as there is no enough sharing of multiple success factors that assist in implementing artificial intelligence projects in the health sector precisely. A modified proposed model for this research was developed by using the extended TAM model and the most widely used factors. Data of this study was collected through survey from employees working in the health and IT sectors in UAE and total number of participants is 53 employees. The outcome of this questionnaire illustrated that managerial, organizational, operational and IT infrastructure factors have a positive impact on (AI) projects perceived ease of use and perceived usefulness.