Critical Review of the Construction of an IT Infrastructure for Knowledge Management

Abstract

The relationships among the use of strategic performance measurement systems (SPMS), organisational learning, information systems (IS) strategic alignment, the information technology (IT) infrastructure for knowledge management (KM), competitive applications of knowledge resources and organisational performance have been investigated in this study. The researcher used the statistical package for social science (SPSS) to analyze the data statistically. The findings prove that organisational learning and IS strategic alignment were influenced by SPMS significantly and positively. The mechanisms provided by SPMS which are strategic communications and dialogues between the employees enhance the degrees of the IS strategic alignment of an organisation. The results have shown that organisational learning and the IS strategic alignment have significant and positive effects on the construction of IT infrastructure for KM. Thus, the integration between IS strategy and business strategy by using SPMS, seems to improve the goal orientations and directions of the members in a firm and their collaborations enhance in the construction of the IT infrastructure for knowledge management.