Critical Factors For Evaluating The Police Human Resources Performance: The Case Of South Sumatra Regional Police Office

Abstract

The professionalism of police members is indispensable to maintain public security and order, enforce the law, and provide protection, protection, and service to the community. Every police officer must start their career in a police organization, and police authority has full responsibility to improve the performance and professionalism of its members. The study aims to identify critical factors that influence the compliance and performance of police members as determining variables of police member performance. Therefore, this research uses variables of specialist education and development, workload and work experience as factors that can be used to improve compliance and performance of police members. This study utilizes quantitative methods with the population being police members in the South Sumatra Police departments totaling 6,743 with a research sample of 378 consisting of 85 leadership elements; the remaining 293 were police members. Instrument tests carried out on questionnaires distributed to respondents are data screening, pilot studies, validity, and reliability. Furthermore, analysis of model completion using the Structural Equation Model (SEM) was carried out, while hypothesis testing was carried out using the Sobel Test method. The results showed that there was an influence between Education and Specialist Development, workload, and experience on the compliance of South Sumatra Regional Police Members. Specialist Education and Development, workload and compliance affect Performance, while work experience does not affect.