Abstract

Knowledge is an interesting concept that has attracted the attention of philosophers for thousands of years. In more recent times, researchers have investigated knowledge in a more applied way with the chief aim of bringing knowledge to life in machines. Artificial Intelligence has provided some degree of rigour to the study of knowledge and Expert Systems are able to use knowledge to solve problems and answer questions. Current business, social, political and technological pressures have forced organisations to take greater control of the knowledge asset. Software suppliers and others offering valuable solutions in this area have unfortunately clouded the issue of knowledge. Information and data control are seen as implicit knowledge management tools and many have abandoned the search for explicit knowledge management methods. Knowledge representation schemes help to identify knowledge. They allow for human understanding and machine application and they can support the automated use of knowledge in problem solving. Some of these representation methods also employ spatial techniques that add an extra dimension to human understanding. Knowledge mapping defined in this work uses learning dependency to organise the map and draws on the ideas of what knowledge is and on spatial representation structures. Knowledge maps can support metrics that provide information about the knowledge asset. Knowledge maps create a visible knowledge framework that supports the explicit management of knowledge by organisation managers and directors. Knowledge maps also offer other advantages to the organisation, the individual and to educational institutions.

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