Abstract
The purpose of this study is to describe the experiences of St. Scholastica's College Manila High School librarians in implementing library online services during the COVID-19 Pandemic. The researcher used a descriptive research design and employed Document Analysis and Thematic Analysis vis-a-vis the respondents' answers on the electronic questionnaires. It was revealed, through this study, that the roles and responsibilities of the SSC Manila HS librarians were technologists, online learning support professionals, instructional partners, and game-based learning developers. On the other hand, they experienced challenges such as having limited transactions and time constraints in delivering library online services and the opportunities of having proactive team culture and providing appropriate and innovative services to their clientele. With these findings, the following are recommended for better library online services of the school libraries and librarians. First, librarians and staff's technical competencies and skills must continuously be honed. Second, the library's online services must also be evaluated annually by the students and faculty members. Third, the librarians and staff must explore more technological applications or apps and learning management systems. Lastly, further research studies are recommended in relation also to delivering library online services that can be in the contexts of other types of libraries, most especially their experiences so that there will be a deeper and bigger understanding of the roles and responsibilities, and the challenges and opportunities of librarians during the COVID-19 Pandemic.
Highlights
If one visits www.ssc.edu.ph or the official website of St
Further research studies are recommended in relation to delivering library online services that can be in the contexts of other types of libraries, most especially their experiences so that there will be a deeper and bigger understanding of the roles and responsibilities, and the challenges and opportunities of librarians during the COVID-19 Pandemic
The first research question asked: "As a librarian, what do you think are your roles and responsibilities in supporting the Online Learning of the students and of teachers at the time of Pandemic? Why?" The respondents wrote their responses in essay form with two or more sentences to answer this question
Summary
If one visits www.ssc.edu.ph or the official website of St. Scholastica's College (SSC) Manila and will click on the tab "SSC Community" and "Faculty," one will understand that there are five (5) academic units in this institution, namely: Grade School, High School, Night Secondary School, College, and Graduate School. As explained by the Professional Regulatory Commission and endorsed by the Department of Education (2011), thru its DepEd Order 56, series of 2011 entitled "Standards for Philippine Libraries" on the section "Standard III Human Resources-The professional/licensed librarian shall be given a faculty status, with corresponding privilege and other benefits comparable to those of the teaching faculty." Given this status, they are expected to support the educational goals, same as the teachers, of the academe for the entire school community. In the High School unit of St. Scholastica's College Manila, its library users are the students and the faculty members
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