Abstract

Although course management systems (CMSs) provide technology platforms that help faculty members adopt better techniques for teaching and learning, and training contributes to faculty information technology (IT) use, many higher education faculty members do not complete CMS training programs, resulting in underuse of CMSs. Therefore, the overall purpose of this research was to address how instructor perceptions influence willingness to complete IT training on CMSs, and to discern techniques university administrators can implement to improve training completion rates and, ultimately, CMS adoption rates. The basic design of the study was a cross-sectional survey. Data were obtained from 102 public university faculty members who responded to an anonymous, web-based survey about their perceptions of the relative advantage, compatibility, complexity, trialability, and observability of their institution’s CMS. The data were analyzed using multiple linear regression models. Compatibility, defined as the degree to which instructors perceive the CMS as being consistent with their existing values, past experiences, and current or future teaching needs, was statistically significantly associated with willingness to complete online and in-person CMS training after controlling for other factors. Major findings suggest that faculty training on the CMS is not “one size fits all.” If greater use of CMSs by faculty is to be achieved, university administrators should consider compatibility of teaching style with CMS adoption when developing and promoting CMS training.

Highlights

  • Many higher education administrators offer course management systems (CMSs) to their faculty members to use in their courses (Green, 2010), and these CMSs help instructors improve teaching and learning (Tsai & Talley, 2013; Yidana, Sarfo, Edwards, Boison, & Wilson, 2013)

  • This study explored how higher education faculty perceptions of the relative advantage, compatibility, complexity, trialability, and observability (as defined by Rogers’ (2003) diffusion of innovations (DOI) theory) of their institution’s CMS influence their willingness to complete online and in-person information technology (IT) training on use of the CMS

  • This study found that perceptions of complexity do not significantly influence instructor willingness to complete CMS training

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Summary

Introduction

Many higher education administrators offer course management systems (CMSs) to their faculty members to use in their courses (Green, 2010), and these CMSs help instructors improve teaching and learning (Tsai & Talley, 2013; Yidana, Sarfo, Edwards, Boison, & Wilson, 2013). Researchers have found that many faculty members are unwilling to complete IT training (Hassan, 2011; Hurtado, Eagan, Pryor, Pereira, 2015; Whang, & Tran, 2012). Faculty members who do not complete IT training on the CMS will be less likely to adopt the CMS, resulting in lost opportunities to increase the quality of teaching and learning at their institutions. This study examined faculty members’ perceptions of their organization’s CMS that may influence their willingness to complete IT training on the CMS. According to Rogers (2003), five perceived attributes of an innovation partially explain technology adoption: relative advantage, compatibility, complexity, trialability, and observability. Rogers asserted that perceived relative advantage, compatibility, trialability, and observability of an innovation relates positively to its adoption rate, whereas an innovation’s perceived complexity has a negative influence on its adoption

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