Corporate Learners' Perceptions of Extended Reality Technology as a Learning Aid in the Workplace

Abstract

Virtual and augmented reality have grown in popularity as learning tools in the workplace in recent years. This study looks at how corporate learners perceive the use of extended reality technology in the workplace. Corporate learners utilise a variety of learning technologies, and their opinions of these resources have an impact on their adoption and learning process. A mixed-methods study was conducted using an online survey and follow-up interviews with the financial services participants (N = 106). The study was guided by the second-generation activity theory and the technology acceptance model (TAM). Findings showed that learners valued immersive technology because it increased teammate involvement and knowledge. However, issues with technological accessibility and incorporation into corporate learning programmes were also raised. According to this study, immersive technology may help with workplace learning, but its advantages and challenges should be taken into account as well. Extended reality (XR) technology offers notable advantages in learning by elevating enjoyment and facilitating a smoother learning experience, which greatly impacts learners' attitudes. However, its implementation in education presents challenges, primarily due to the increased need for resources. Additionally, the learning curve associated with XR technology poses hurdles for both educators and learners. Limited accessibility to virtual reality gear further complicates matters, potentially hindering proficiency and accessibility for learners trying to navigate this technology.