Contribution of Social Robots to Interact with Humans and Others in Taking Over Entire Job Functions, Such as Greeting and Basic Customer Service in the Workplace

Abstract

This article is based on the contribution of social robots and their interaction with human beings. This study has highlighted the entire concept of social robots and it has been described that social robots are one of the assembling technological concepts that use artificial intelligence, sensor circuits, devices, and mechanical parts. These kinds of robots behave like a human and it has all the artificial and updated necessity such as an artificial mind, artificial sensations, voice, and other essential things. On the other hand, these technological instruments can able to provides suggestions to individuals and also communicate with them. This process helps people to create an easy lifestyle and also proceed to work smoothly. This study has also highlighted the impact of social robots in industry and the workplace. It helps to improve the work procedure and also influences the employees to do better work in the working area. It can be said that these intelligent robots help to improve the working culture and also makes an impact on the working environment. Accordingly, this article also focused on the various types of social robots and their benefits. This article also discussed the innovative and effective robots that influence the working atmosphere people can easily get suggestions from these modern technologies. This paper has used a secondary qualitative method for the study and it helps to provide the essential knowledge that raises the authenticity of the research paper. Keywords : Artificial vision, artificial hearing, artificial touch, artificial intelligence, hitchBOT, Kismet, Social robot.