Contribution Deposit Compliance: Income and Knowledge of BPJS Health Mandiri Participants

Abstract

According to data from the BPJS Health Office of Banjar Regency in 2020 where the population in Banjar Regency is 550,264 people, the BPJS membership that has been active until October 2020 is 336,435 people (61.71%), and the number of BPJS Mandiri (Non-PBI) memberships is 143,019 people ( 24.7%). The research objective is to determine the relationship between income and knowledge of the obligation to deposit contributions with the compliance of paying contributions to the membership of BPJS Mandiri. This study used an analytical survey with a cross-sectional design. In this study, the population of all BPJS Mandiri (Non-PBI) participants at the BPJS Health Banjar Regency office until October 2020 was 143,019 people, where the number of samples was 100 respondents. The sampling technique is the purposive sampling technique. The statistical test used is the Chi-square test. The results showed that the majority of respondents' compliance in depositing contributions was mostly disobedient, namely 58 people (58.0%). The income of participants of BPJS Mandiri was dominated by respondents whose income was below the UMP standard, namely 79 people (79.0%). Most of the knowledge about the obligation to deposit contributions lies with respondents in the excellent knowledge category, namely 49 people (49.0%). There is a relationship between income and compliance with paying contributions to BPJS Mandiri membership at the BPJS office in Banjar district. And there is a relationship between knowledge of the obligation to deposit contributions with compliance with paying donations to the BPJS Mandiri membership at the BPJS office in Banjar district. In related institutions, it is necessary to increase promotional efforts to improve the knowledge of BPJS participants so that they can raise awareness of the obligation to make regular monthly contributions.