Contributing to Organizational Performance Through Digital Human Resource Management

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Organizations have embraced digitalization as a way of optimizing their processes, specially the one related to human resource management since it helps ensuring organizations remain effective and competitive. In the Cuban context, digitalization is conceived within the <i>National Development Plan until 2030</i> and the <i>Comprehensive Policy for the Improvement of the Informatization of Society in Cuba </i>facilitating its rapid dissemination and adoption in different sectors<i>.</i> However, little attention has been paid to subject of digital Human Resource Management (HRM) in Cuban institutions. This article aims at providing scientific evidence concerning the implementation of digital HRM in a Cuban institution, specifically at Universidad Central “Marta Abreu” de Las Villas. In order to conduct the study, it was necessary to divide it into two parts: one related to the identification of the theoretical and methodological foundations concerning the digitalization of HRM worldwide and within the Cuban context and the second part was devoted to the software development process. In both cases methods such as literature review, historical-logical, analysis and synthesis, participant observation and interviews were applied. As a result, the software P.R.O.G.R.E.S.S was developed, successfully validated by the Human Resources Directorate personnel who highlighted its contributions to the university´s organizational performance since it helps fostering a culture of mentorship by pairing less experienced instructors with seasoned faculty members; creating initiative programs for faculties that excel in teaching, research or community engagement; and facilitating benchmarking against institutions by providing comprehensive reports on faculty achievements. Some suggestions are given for further research.